Candidate Selection Process
Candidates for employment are valued in relation to a recruitment based data structure and algorithm score (learn more). The composition of which includes an individual’s resume/CV, social media presence, criminal record and various other public background data sources. On occasion, candidates possessing a favorable algorithm score have proven to be under-qualified for any NHE job title, therefore, additional vetting is required. Furthermore, in recognition of the doctrine of negligent hiring and other professional liability concerns, NHE extends its recruitment protocol beyond the industry standard.
How open positions are assigned:
A) Each position has a hiring quota, posted to the job description page. Candidates are processed in real time and receive a hiring decision within one business day upon completion of the qualification vetting process. Once the hiring quota has been achieved, the position is closed.
B) We incorporate our master trainer certification exam into our vetting protocol. The NHE Master Trainer Certification exam is designed to distinguish wellness professionals who have achieved a professional level of fitness and/or nutrition expertise. Modified for recruitment vetting, this exam has proven to be an exceptional means of assessing the professionalism of all job candidates. As such, it is utilized in lieu of a traditional interview. Additionally, exam results are marketed and become part of NHE's service packaging.
In addition to the recruitment process articulated below, there may be a viability protocol associated with the job title.
NHE Recruitment Process Stages
Stage 1) Viability Protocol (Work Sample)
All job candidates must possess a professional level of fitness or nutrition expertise. Expertise must derive from an established professional career or a college/university education. A viability component, or a series of viability components, will be administered for the purpose of assisting HR in evaluating a candidate's level of expertise.
Stage 2) Master Trainer Certification Exam (MTC)
Any NHE employee associated with evaluating, processing, developing, managing, proctoring or instructing an NHE wellness program; providing consultation, advice or instruction relating to an NHE wellness program is required to take the NHE Master Trainer Certification Exam (MTC). Performing minimally, in accordance to our new hire expertise standards, is a recruitment requirement.
No Cost Exam Administration
Those who have never registered for an NHE MTC exam may have it administered free of charge. A maximum of two (2) MTC exams may be processed for employment consideration.
NHE study/exam guides are not an NHE recruitment requirement, therefore, study/exam guides are not provided free of charge. However, it is understood that some qualified professionals wish to possess an NHE study/exam guide for reference and research purposes, to optimize exam performance or for other personal/professional reasons. Therefore, NHE job candidates may independently acquire an online NHE master trainer study/exam guide at his/her own discretion via the NHE Affiliate Discount Store. Those electing to purchase an NHE study/exam guide may request an NHE Affiliate Reimbursement Form. Reimbursement is 100% of guide cost. Reimbursement is not honored for those who were never administered the MTC exam (considered a study/exam guide refund), to those receiving an exam score below 70 percent, or to those receiving a zero exam score based on nullification.
You must be an approved NHE job candidate, possess an NHE HR File ID and NHE HR recruitment confirmation number to schedule an exam fee exempt MTC exam. Exam fee exempt exam administration is not offered to the general public. The MTC exam submitted for HR review must fall within a 45-day timeline. The first day of this timeline is the day of HR approval. HR approval is confirmed via an HR Confirmation letter.
Stage 3) Final Tier Consultation (New Hire Only)
Upon satisfying the minimum MTC score requirement, an FTC must be scheduled. This new hire requirement consists of a person-to-person meeting (30-45 minute video recruitment conference; Skype or HireVue) involving all pre-hire procedures, affiliate location approval/allocation (if applicable), protocols and/or logistical confirmation(s) and a final Q&A which includes all HR File questions and /or concerns. Additionally, all job viabilities are confirmed at this time (i.e. work schedule, workload commitment, compensation protocols and job commencement date).
Stage 4) HR Finalization (New Hire Only)
Providing there are no issues relating to the candidate’s comprehension with his/her job responsibilities or compensation, an official NHE job offer is made at the conclusion of the FTC. The job offer is confirmed and posted to the new hire's HR File Page. A job offer letter (PDF) and NHE approved BIA (biennial agreement) if applicable, is linked to the new hire’s HR File page for review and approval.
There are no job training programs. However, there is a task tutorial for each job responsibility.
[The Knowledge Acquisition and Retention Promise made to all NHE Clients]
Wellness expertise is what we sell at NHE. Promoting and selling professional fitness expertise is at the core of the NHE wellness service business model. Job candidate expertise is our primary interest in relation to expanding the NHE fitness professional network. All NHE wellness and fitness service pricing is based on the level of expertise provided.
The NHE recruitment protocol focuses exclusively on professional and academic expertise. To be considered for employment, you must prove you once acquired knowledge (e.g. college degree or certification). To be employed, you must prove you have retained that knowledge. Those possessing little to no professional or academic fitness expertise are advised not to initiate the NHE recruitment protocol for an open NHE position.
NHE Master Trainer Certification Exam- [Expertise Exam] (Allotted 3 hours).
All exams are administered free of charge. Performing minimally reassures NHE affiliate members and wellness clients that all NHE service providers share similar fitness and health beliefs, in addition to application practice commonalities. NHE must be assured that all new hires currently possess an accurate comprehension of fitness, health and nutrition regardless of past academic achievements.
Effective June 2018, exam retakes are considered for employment purposes.